Refund policy

Because items are customized, we do not accept returns.  However, if your item is damaged due to shipping or there is an error, please contact us within 5 business days of receiving your order.  Please contact introvertqueen2020@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.